Bug #1698
Crashing a lot recently....(past 2 weeks give or take)
Added by Mojoguy01 over 8 years ago.
Updated over 8 years ago.
Description
I've noticed that several of my boxes have been crashing a lot, and still do regardless of whatever patch has been done lately. It happens randomly to a random character in my 6-box when running instances. I get no useful crash report when it happens. Just a generic crash report :(.
Problem signature:
Problem Event Name: APPCRASH
Application Name: EverQuest2.exe
Application Version: 1.0.0.1
Application Timestamp: 579a2b6c
Fault Module Name: mss32.dll
Fault Module Version: 7.0.20.0
Fault Module Timestamp: 45a59b56
Exception Code: c0000094
Exception Offset: 0002bfec
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Files
Does the crash occur while the client (which crashes) is zoning and/or seeing the loading screen somehow?
Also, I am going to update later today (after the patch) ....let's see if it's the same after that or if it gets better.
No sir, it happens while running instances. It happens randomly during Agnostics to a random box.
Seems to still randomly crash when running instances. Is there anything i can clear/delete in my EQ2 directory that might be causing this?
- Status changed from New to In Progress
I just updated to version 20160809.0003 ....it has a significant internal change that may help. If it continues to crash, please post new crash report text file.
Thanks! I think I was still on older version when I crashed again. Was able to find this new-ish related log.
build="SOEBuild=12806L" version="SOEVersionString=2016/8/5 9:21:09" build_type="USER OPTIMIZED" ls_address="none" zone="shard_of_love" loc="-78.67 18.20 -215.49" performance="7" alert="G:\live\eq2\game\Client\UI\src\Eq2GuiModule.cpp(529): Eq2GuiModule::createWindow(): failed to manufacture window Upsell"
Then there's this log I just found that was updated around that crash time.
I should also mention that I just wiped my install of EQ2 and do a fresh install to try and get away from this crashing :(
Well, let's see if it crashes again after the update I did and your reinstall.
The crash thing you just posted is pretty crazy ..it looks like an EQ2 crash, not isxeq2.
Crash is still occuring :(. What could have started to cause it roughly 2weeks ago? I'm so sad right now :(
I don't know, but you're the only person reporting this crash. And, since you're not getting the "text file" ISXEQ2 crash report that pops up, it's either not isxeq2 or, if it is, I have no way of knowing what's causing it.
Fixed!
Confirmed that a Windows Update had become corrupt somehow. Wiping my PC and reinstalling everything fixed it.
Sorry for the trouble Friend :)!
Nevermind :(. Third run into my dungeon and it crashed a toon. Uhg....even wiping didn't fix it D:
- Status changed from In Progress to Closed
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